Frequently Asked Questions
Everything you need to know about our Peter Rabbit and Friends collections.
Are the Beatrix Potter gifts authentic licensed products?
Yes, all our items are officially licensed Enesco products, designed to capture the timeless charm and original illustrations of Beatrix Potter’s beloved characters.
What materials are used in your figurines and accessories?
Our figurines are primarily crafted from high-quality hand-painted resin, while our textile accessories and baby apparel use premium, soft-touch fabrics designed for durability and comfort.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your gifts for a specific occasion or nursery deadline.
What is your return policy for gift items?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure the branded Enesco gift box is included to receive a full refund.
Do you offer international shipping?
Yes, we ship our Beatrix Potter collections worldwide. Shipping costs and delivery times vary by destination and are calculated during the checkout process.
Can I include a personalized gift message with my purchase?
Absolutely. You can add a custom message at the cart stage, which we will print on a charming themed gift card to accompany your order.