Returns & Exchanges
We want you to be completely delighted with your Enesco Beatrix Potter Gifts purchase. If you are not entirely satisfied, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original Beatrix Potter decorative packaging and secure them inside a sturdy shipping box to prevent damage.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing